terms

We we respect your privacy!

All the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.
If you have any questions, please feel free to call or email us. store@mindmachines.com

Sincerely,

Michael Landgraf
Landgraf Enterprises

FREE SHIPPING TO THE USA

This website is a subsidiary of Landgraf Enterprises LLC. Charges on your credit card statement will appear as "Landgraf Enterprises LLC".

All orders are processed manually for your protection. Order processing is usually done within 24 hours (excluding weekends and holidays).


Guarantee: We offer a 30 day guarantee from date of delivery on all items except downloadable books, magazines, opened media (CD and DVD), and products custom made per order. Exchange guarantee applicable only to unopened DVDs and CDs. Open CDs or DVDs that are defective may be exchanged for the same title. Returns are subject to a 20% restocking fee.


Warranty & Returns: Systems are thoroughly tested prior to shipment. Most Light and Sound systems come with a one year manufacturers warranty. We also offer a 30 day protection guarantee against defective systems and will fix or replace any defective components or systems in a timely manner. Please call or email before making any returns for a "Return Authorization" number. Refunds are subject to a 20% restocking fee.

Lightframes and l/s mind machines also come with a one year manufacturers warranty on parts and workmanship.

For further information please contact Michael Landgraf at store@mindmachines.com


*I do not sell, lend, give or trade any information collected on this site to any other person or business.*


For the immediate future, all orders accepted through Landgraf Enterprises LLC for shipment anywhere in the United States will be shipped free of charge!

Shipping:

We provide free shipping to destinations within the continental United States. Your system will be sent either through the U.S. Postal Service or United Parcel Service (UPS Ground).

For all other destinations, we ship via the U.S. Postal Service. Your system will be shipped either Global Priority Mail or Global Express, depending upon country of destination. Due to possible custom's delays, please allow 3 4 weeks for delivery, although arrival time is usually much faster.

For international orders (Including Canada):

International orders (outside the United States) are completed through Paypal. You will find using Paypal a safe and effective method for making long-distance financial transactions. And becoming a verified Paypal member is simple. Upon receiving your order, we will email you a Paypal invoice covering the applicable shipping charges. The cost for shipping is based on destination, package weight and size. Once your Paypal 'cost-to-ship' invoice is paid, your order will be shipped promptly. The invoice will be sent to you as a PayPal money request from Michael Landgraf Enterprises.

All shipping rates are subject to change without notice.

Should you have a special shipping need or have special shipping instructions, please always feel free to contact Michael Landgraf at store@mindmachines.com  .

Michael Landgraf Enterprises, LLC, reserves the right to refuse service to anyone.